How Shhhh... came to be.

I have always been a "fashionista" especially when it came to jewelry. I was always on the look out for pieces that were amazing and funky. Almost always when I was wearing my newest find, my friends would ask me where I bought it and where could they get it. So I started buying 5 to 10 extra pieces when I found something unusual and I would sell them to my friends when they asked or give them as gifts. 

In August of 2007 I was heading to Dallas and then Toronto for a BeautiControl Conference and I realized the Toronto Gift Show was the same weekend so I immediately went and got a business license and PST number so I could check it out! 

I was going to that show so I could buy at wholesale prices!  I have always liked to shop and this was a dream come true! 

So I bought and bought and overspent of course and when I returned home, I started to panic.  How am I going to sell all these purses and jewelry?  I couldn't possibly use them all.  I thought I would take them along to my SPA parties and sell them there but I realized quickly that I had too much inventory to carry it all around with me. 

Fortunately I was able to rent a small retail space in the Hart Center Mall and when I say small it was small!  Any of you who have been to our first store knows I am not exaggerating when I say small.  It was under 300 sq ft.  We did an amazing business in there for almost 6 months thanks to all of you. 

Then in May we were able to finally make our move into the new, much larger location and we still feel like we need more room.  

So in one sentence to sum up how we came about, I would have to say, "I turned my addiction into a business".

We Believe in Customer Service

At Shhhh... we strive to provide you with the best customer service possible.  We want your experience to be fun, positive and memorable so that you want to come back.  We know there are other stores out there that sell similar products, same price and same brands, but do they give great customer service?  We try to go out of our way to make sure you leave our store feeling great and thinking "Wow" that was fun, or "Wow" they were so helpful or "Wow" they were really nice, or "Wow" they made me feel special or "Wow" look at all the neat things or simply "Wow" they said hello to me and smiled.

Customer service today is not the same as it used to be!

I hope you all leave our store saying "Wow"....and for the right reason!  

 

Have a Spa-rrific Day!

Shannon Horrigan